Privacy Policy

1. INTRODUCTION

SUJÁN Luxury Hospitality Private Limited is a company incorporated under the laws of India, having its registered office at 1, Sri Aurobindo Marg, Hauz Khas, New Delhi – 110 016 along with its subsidiaries i.e.

(a) Desert Friendly Camps Private Limited having its registered office at 1, Sri Aurobindo Marg, Hauz Khas, New Delhi – 110 016 and (b) Forest Friendly Camps Private Limited having its registered office at 1, Sri Aurobindo Marg, Hauz Khas, New Delhi – 110 016, hereinafter referred to as “We” or “Us” or “Company” or “SUJÁN”.

Our privacy policy has been created in accordance with all applicable laws.

We hereby request our esteemed guests and visitors to read this Privacy Policy, together with any privacy statement we may provide on specific occasions when we are collecting or processing Information about them.

2. GOVERNING LAW

We are an organisation based and existing in India and are thus bound by the laws of the Republic of India. This Privacy Policy has been prepared in accordance with applicable Indian laws, including the Indian Information Technology Act, 2000.

3. APPLICABILITY

This Policy applies to all Guests, Visitors, and other individuals who provide their personal information to SUJÁN.

4. OBJECTIVE

This Privacy Policy is intended to inform you on how we gather, define, and use Personal Data or Information that you provide to SUJÁN.

The nature of information we collect about you directly or through third parties.
The sources from where your information is collected.
The manner in which your information is collected.
The purpose of collecting your information.
The manner in which your information is stored, used and processed by SUJÁN.
The rights you have under applicable laws regarding such information collected by SUJÁN.

5. CATEGORY OF INFORMATION COLLECTED AND USED

(A) Personal Information

Personal Information means any information about you from which you can be identified.

Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
Gender.
Next of kin and emergency contact information.
Bank account details, credit card or debit card details.
CCTV footage.
Your photographs.
Your passport number and nationality.
Dietary preferences and allergy information.

(B) Sensitive Personal Information

You may choose to share sensitive personal information with SUJÁN directly or through authorised persons or travel agents in certain circumstances.

Where you have requested specific medical assistance from SUJÁN.
Where such information has been passed onto SUJÁN by a third party with your consent.
Where such information is required under applicable laws.

6. HOW WE COLLECT YOUR INFORMATION

Whenever you use our services.
When you stay with SUJÁN or check-in.
When you use our website or make reservations.
When you interact with SUJÁN via email or social media.

7. WHY WE COLLECT YOUR INFORMATION

To provide hospitality services.
To comply with legal obligations.
To send invoices and payment reminders.
To improve and customise our services.
To send marketing communications.

8. INFORMATION SHARING AND DISCLOSURE

We may disclose your Information to employees, officers, insurers, advisers, suppliers, subcontractors and subsidiaries as reasonably necessary.

To the extent required by law.
In connection with legal proceedings.
To establish, exercise or defend legal rights.

9. DATA SECURITY

We are committed to protecting your Information and implement appropriate technical and organisational security measures.

10. DATA RETENTION

We will only retain your Information for as long as necessary to fulfil the purposes for which it was collected.

11. WITHDRAWAL OF CONSENT

You may at any time revoke or withdraw your consent to provide your Information to SUJÁN.

12. CHANGES TO THIS PRIVACY POLICY

This policy is subject to modification from time to time. If we decide to change our policy, we will post those changes here.

13. GRIEVANCE OFFICER

Mr. Aman Singh

1, Sri Aurobindo Marg,
Hauz Khas,
New Delhi 110016,
India

Email: privacy@thesujanlife.com
Phone: +91 11 4617 2700